ISDN Switch Off

What is the ISDN Switch Off?

In 2025, Openreach will phase out all ISDN and PSTN telecommunication networks, as announced in 2015. Integrated Services Digital Networks (ISDN) and the Public Switched Telephone Network (PSTN) will become obsolete, making way for a digital IP fibre network. This shift reflects the evolution of telecommunications technology, with organisations increasingly adopting cloud phone systems for seamless communication. With the impending switch-off, businesses can avoid costly downtime by transitioning to modern telephony solutions that run over IP.

Will you be affected?

If your phone system was installed over three years ago and enables you to handle multiple calls simultaneously, chances are you’re utilising an ISDN line for external communication.

Check your provider’s bill for any reference to ISDN, though deciphering telecom bills can be tricky as companies often obscure or bury this information in various sections. If uncertain, simply reply to this email, and we’ll promptly clarify whether you’re using an ISDN line.

Presently, approximately 3,000,000 businesses still rely on ISDN lines. Even if you’re not with BT, unless you’re directly affiliated with Virgin, you’re likely using a BT phone line. However, if you’re already leveraging cloud-based, SIP, or VOIP systems, you’re well-prepared for the impending change. Conversely, if terms like VOIP cloud or SIP are unfamiliar, there’s a strong likelihood you’re operating on outdated technology and should consider transitioning promptly before facing potential price hikes.

Prepare for the ISDN Switch Off 2025

As part of our YourComm solution, we provide a VoIP telephone system that propels your digital transformation journey by abandoning outdated and obsolete technology. Save on costs, enhance productivity, and elevate customer experience with a VoIP system. At YourComm, we can seamlessly facilitate the ISDN Switch Off with minimal disruption to your operations.

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Saves you money

Switching to VoIP technology can significantly reduce your monthly expenses, with savings ranging from 30% to 60% off your line rental compared to traditional ISDN or analogue lines. Additionally, you'll cut down on hardware costs and ongoing expenses such as usage fees, taxes, and long-distance calls.

Grows with you

Our cloud-based phone system requires minimal hardware, making it an ideal choice for businesses planning to expand. VoIP systems are easily scalable, adapting to your needs as your business grows.

Creates a mobile workforce

VoIP enables flexible working arrangements, allowing employees to work from home, the office, or on the go. With an internet connection, you can make and receive calls from anywhere. Our hosted phone system supports remote working, ensuring business continuity even in the face of office disruptions.

Modernises your call system

Upgrade to our fully hosted VoIP phone system to access a wide range of features. Enjoy familiar functionalities like call handling, voicemail, and caller ID, while also gaining access to advanced capabilities such as video calling, instant messaging, call recording, analytics, and CRM integrations, all of which enhance customer experience and streamline communication processes.